The proportion of consumers who see promotional emails as a good option to learn about new offers and products has increased by 41.18 % since 2010. The proportion of those who tend to delete promotionalemails without reading them, has decreased by 28.1 % and the proportion of those who believe…
There are many factors which influence the open rate in email marketing, including the right timing. On which day and at what time is the likelihood that a user opens a newsletter the highest? The initially sober-sounding answer is: there is no optimal send time. It depends on the individual…
The number of apps for the sending of messages on mobile terminal devices, especially Smartphones, is steadily increasing. The most used app continues to be email as confirmed by the current ARD/ZDF online study. The number of sent SMS on the other hand has fallen in 2013 for the first…
Email marketing is not only an essential tool in the communication with external stake holders (e.g. customers), it also helps to make the communication within a company more efficient and more professional. There are many occasions for internal corporate communication, e.g. information on improvements in the company/shop, e.g. exploitation of…
Individualisation is one of the essential success factors in email marketing. A recent survey by Certona of 500 retail companies concluded that personalised emails can lead to a turnover increase of up to 412 % per opened email. Individualised email marketing contributes directly to turnover. No wonder that the development…
Email marketing places a lot of emphasis on the wording of the subject line, whereas the sender address is often neglected. It serves as an identifier and when correctly chosen, it can transmit trust and personality. The wrong address however can cause damage, e.g. the classification as Spam. We have…
80 % of Twitter users communicate about brands in their social network. In January 2014, 99% of users looked at a minimum of 1 brand in their newsfeed, according to the current study by ARF “Discovering the Value of Earned Audiences — How Twitter Expressions Activate Consumers”. However, brands are…
Images often say more than words. In any case, they attract attention and are an important element to activate users in email marketing. No wonder that images are an elementary component of designed HTML mailings in email marketing. However, not all images are the same. Different file formats are available…
Why do users give their opt-in to email marketing? And what prevents them from doing so? In the context of the article Determinants of Email Marketing Opt-ins from a User Point of View we have demonstrated, which factors of the decision making process of a user regarding email marketing opt-ins…
Creating a high-quality mailing list is one of the most important tasks in email marketing. A high-quality contact base stands out through strong recipient loyalty and high activity. In order to display these, we need innovative performance figures, such as retention rate and segment engagement quotient. Efficient email marketing requires…