We summarized 5 digital Marketing Trends 2018. Trend 1: Customer-centric Experience – The Digital Dialogue Takes the Lead in the Transformation The digital transformation is led by a radical customer focus in marketing. Customer demand for of a best-in-class experience and personal appreciation can only be achieved in marketing in the context of an increasingly…
The Customer Relationship Management – CRM – should control the relationship between customers and companies. Increasing customer expectations and the growing speed in which customers interact substantially affect the CRM. Another important trend beyond data understanding and speed of analysis in interactions is challenging companies. This type of relationship between companies and consumers is significantly…
According to an online study by German TV broadcasters ARD/ZDF, 78% of all German onliners (30.7 million people over the age of 14) are already using the internet on a smartphone. However, for many companies mobile marketing still means only adapting measures known from the desktop internet for mobile usage. Furthermore, the mobile context of…
The Internet of Things – the linking of smart products is tipped off as the next big revolution in information technology. A revolution which has the potential to significantly influence – if not dissolve and rearrange – the structures of whole industries, supply chains and competition rules. These changes also affect the digital direct marketing,…
In digital direct marketing, a paradigm shift has taken place from campaign-centred communication to customer-centred interaction. The speed with which customers interact in this communication is also increasing rapidly. When dealing with mobile, “always on” customers, truly customer-centred communication means responding to customer behaviour in real time and including previously unknown data derived from the…
The Next Web Europe 2016: What is perhaps the most important digital economy conference in Europe has undertaken substantial growth this year. Three times more visitors than in the previous year, a more expansive conference venue, more stages, more workshops, more exhibitors and of course all the most important speakers and pioneers of the digital…
The digital transformation is currently considered the biggest challenge for companies of all industries. According to a current study by Price Waterhouse Coopers, 4 of 5 top managers view the move to digital as decisive for future business models. Gartner predicts that by 2020, approximately 75% of all companies will have digitalised, but only 30%…
German internet users spend most of their time in social networks: 192 hours per months (source: tobesocial). This is approximately 6.36 hours per day when users can be reached through social media marketing. The importance of this type of marketing is continuing to increase. It is not surprising that one in two purchase decisions is…
In May 2016, the digital conference re:publica celebrated its tenth anniversary with over 8000 visitors and 770 speakers. Whether influencer marketing, messaging apps, virtual reality or the much invoked digital transformation: the re:publica has developed into an essential indicator of digital trends. We were there and would like to present you with some of those…
A media break in (email) marketing always means a higher bounce rate . What if there didn’t have to be a break? The solution could be interactive emails as these do not require the user to click on a link in order to reach the landing page. To do everything in one medium – in the…