A newsletter can be a lot of work! All the things you have to think about: Is the imprint complete? Are the social media links correct? Is the logo in the right place? Where should the unsubscribe link go again? The more steps you standardize, the better. Therefore, rely on uniform, reusable templates so that…
How do you reduce scattering losses in e-mail marketing? Through individualization? Generally, yes, but much simpler yet equally effective is the “classic” segmentation of your distribution lists into different target groups. In this article you will learn about what you need to keep in mind. What is segmentation? In the course of segmentation, customers are…
A special feature of marketing automation campaigns is that they are usually not set and scheduled, but are rather controlled by triggers that are activated at different times for each customer. This leads to the risk of overlapping marketing automation campaigns. We show you how to avoid this. Some examples for triggered marketing automation campaigns:…
Transactional emails are the perfect occasion to make your customers additional offers matching the transaction. Cross-sells are offers that complement the product purchased, e.g. matching shoes to a dress, e-books to an e-book reader or day trips to a trip. Up-sells are higher-priced versions of the purchased product, e.g. a more extensive version of a…
Especially in transactional emails, the following applies: Personalization is king! But many marketers do not use the full potential of personalized transactional emails. Personalize your transactional emails with the same effort as your newsletters and other marketing emails. Use all available data for personalization e.g. CRM data: Customize content according to, for example, place of residence,…
Ugly text mails or confusing, inflexible transactional mails? Do you suffer from the standard templates of your backend that were implemented at some point? Instead, use flexible HTML templates that you can customize yourself. Design your transactional mails as high quality as your marketing mails to give your customers a real service experience. Design, headers,…
Have you ever wondered how much worth your company’s mailing list is? This value is a great indicator for your email marketing’s success and for the valuation of future measures. For example, would it be worthwhile to start re-engagement campaigns for inactive subscribers? Or even more important: Based on the knowledge of your mailng list’s…
Customers for whom a product from your company is too expensive do not buy it, postpone the purchase or, in the worst case, buy from the competition. In either case, the customer is lost, at least temporarily. Price alerts by email are an easy to implement measure to bind such customers to you and perhaps…
If a customer is interested in a product in your shop that is currently out of stock, he will in the worst case buy from your competitors, if they also offer the product. Or he simply forgets the product again. In either case, the customer is lost, at least temporarily. Back-in-stock alerts via email are…
Testing is one of the most effective, if not the most effective method for optimisation in email marketing. But how do you get meaningful results when testing different mail variants? What are meaningful results anyway? The right size of the test group How large does your distributor or test groups have to be to achieve…