Customer-centric Experience – Digital Direct Marketing Takes the Lead in the Transformation

The digital transformation is currently considered the biggest challenge for companies of all industries. According to a current study by Price Waterhouse Coopers, 4 of 5 top managers view the move to digital as decisive for future business models. Gartner predicts that by 2020, approximately 75% of all companies will have digitalised, but only 30%…

4 Tips to Optimise Landing Pages

A/B testing is very popular for the optimisation of home and landing pages. However, after initial quick wins, success rates often slow down. This can be avoided by consistently including the user viewpoint. We would like to demonstrate four ways of how the user viewpoint can be implemented in the testing process of landing pages.…

Single Customer View – Consistent Dialogue Throughout the Customer Journey

Internet users in Germany are using digital services with an average of 2.4 terminal devices (PC, Smartphone, Tablet) and the trend is rising (source: BVDW). Mobile marketing is becoming obligatory. However, users are not only employing different (mobile) terminal devices, but are also consuming marketing information via a number of digital (mobile) channels. 79% of…

From Big Data to Right Data

Big Data is on everyone’s lips. The amount of data processed through companies, agencies and other institutions, is continuously growing. In 2020, worldwide 44 zettabyte of data will be sent. In 2013 it was 4,4 zettabyte. 22 % of it was useful and could be employed for marketing activities according to a recent study by…