Turn-key ELAINE Solutions in Certified Data Centres

artegic AG » ELAINE » Turn-key ELAINE Solutions in Certified Data Centres

With the ELAINE application service (ASP), you will receive the ELAINE Online Direct Marketing Technology plus many additional services as a ready-to-use solution. Installation, technical operation, maintenance and sending of email, RSS and SMS will be taken care of by artegic, allowing you to focus on the running of your marketing campaigns.

Services

  • With the ELAINE ASP service, you will receive a turn-key technology platform, which can be accessed directly via a web browser.
  • In order to keep your application up to date, we will take care of the continuous software maintenance, smooth operation and reliable sending.
  • As a customer of the ELAINE ASP service, you will receive unlimited free support via email or telephone by our technical service personnel.
  • With dedicated ASP servers, we also support agencies, service providers and companies, which count on a reliable platform for their online direct marketing due to large numbers of customers or clients.

Data privacy and protection

  • As a specialised provider of eCRM and email marketing technologies, we take the protection of our customer data very seriously. artegic and the members of the artegic group do not practice address marketing.
  • For superior service and the highest level of data privacy, we employ server hardware supplied by SUN and the latest dispatch systems by Ironport, of who we are a Silver Partner.
  • artegic AG has been certified company-wide by TÜV Rheinland, according to the international standard for IT security ISO/IEC 27001.
  • Our ASP solution meets the highest security requirements and complies with data security and data privacy requirements renowned customers in B2B, B2C and governmental institutions.
  • We would be happy to provide advice through audits on data security and privacy.

Safe delivery (Whitelisting)

  • artegic AG is a member of the Certified Senders Alliance. This is a positive list project of the German Direct Marketing Association DDV in cooperation with the eco Association. Membership in the CSA means that server-based spam filtering does not come into effect with participating providers. In this way, we can ensure the best possible delivery for our ASP customers.
  • In addition, we ensure the reliable sending via direct contacts to large providers and our own whitelisting Agreements.
  • In addition, we support our customers in using dedicated whitelist techniques, such as SPF / Sender ID, DKIM / Domainkeys, Yahoo and SenderScore.
  • For our international customers and for the optimal delivery of emails, RSS and SMS, we operate a global server network with locations in Germany, USA, Dubai, Japan and Russia.