ELAINE Key Benefits for Manufacturing Industry, Service Providers and Other Sectors
ELAINE supports your enterprise in many tasks with targeted and automated email, RSS and SMS communication. Not only in traditional newsletters and marketing communication, but also in other tasks, such as:
- Distribution of maintenance, expendable and consumable material.
- Automated reminder for service dates and replacement of consumable material.
- Individualised product and technical information for end clients and distributers according to regions, products, customer groups or usage purpose.
- Automation of service alerts, e.g. confirmation and information material after website enquiries.
- Follow-up after service (customer satisfaction survey, etc.)
- Distribution support with cross and up-sells, as well as automated reminder for contract or lease end, as well as bonus programmes.
- Easy maintenance and support of PR communication and press distribution list.
- Internal communication, e.g. as an integrated service in the intranet.
- Provision of a marketing platform for retailers, partners or subsidiaries.