Continuous dialogue, seamless customer experience and better service

Automotive-companies face the challenge of engaging in a continuous dialogue with their customers during the long information phase as well as in after-sales until the next vehicle purchase. How can you master this challenge?

Agile marketing engineering is the solution: We show you how to successively build up a continuous dialogue, use case after use case, and establish a seamless customer experience for all your brands, entities and authorised dealers.

What will you achieve working with us

  • Develop prospects: Communicate the right content at the right time to turn your prospects into customers.
  • Strengthen customer retention: Engage in a continuous dialogue with your customer also in the after-sales phase.
  • Improve service: Automatically remind your customers of service appointments, i.e. regular inspections.
  • Personalise communication: Personalise your campaigns with customer and vehicle data.
  • Optimise transactional communication: Enhance your service and transactional emails with marketing data.
  • Integrate dealers: Create a seamless customer experience across all touchpoints, from headquarters to authorised dealers.
  • Introduce use cases company-wide: Roll out use cases easily for all markets, brands and entities.
  • Get closer to your customers: Enable authorised dealers to perform their own digital dialogue marketing with local offers.
artegic Case Study: BMW CS EN Cover

Case study: BMW CS

BMW Group Central and Southeastern EUROPE (BMW CS) surprises customers: One year after a car purchase BMW drivers receive a personalised and indivualised car handover anniversary email with a coupon for the BMW ConnectedDrive Store. Revenues of the BMW ConnectedDrive Store could be significantly increased by the campaign.

Customers

Download & contact

Would you like to learn more about marketing engineering for automotive companies? Request our report and case studies now! Just click on the covers and fill in the form. Or get in contact with our experts!

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Agile Marketing Engineering
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BMW CS
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BMW Motorrad
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