Customer know the best-in-class benchmark in digital dialogue marketing in retail and e-commerce. Retail and e-commerce companies must compete with this benchmark to meet their goals. How can you outperform this benchmark?
Agile marketing engineering is the solution: We show you how to optimise your digital dialogue marketing successively use case after use case and increase your main KPI, such as revenue, customer retention and service experience.
- Increase revenue: Make your customers more relevant offers, using context, tracking and other data.
- Generate additional business: Remind customers automatically of abandoned shopping carts and win back otherwise lost revenue.
- Optimise service quality: Automatically convert ugly transactional mails from your shop backend to high quality HTML mails.
- Reactivate customers: Win back churned or inactive customers with automated reactivation campaigns.
- Reduce costs: Save time and money with automated content processing for highly personalised communication.
- Optimise communication: Improve your communication step by step with extensive testing.
- Get closer to your customers: Enable branch managers to perform their own digital dialogue marketing with local offers.
- Strengthen customer retention: Execute automated loyalty campaigns (such as coupons), adjusted to the current customer status.