Higher revenue, stronger customer retention and better service experience

Customer know the best-in-class benchmark in digital dialogue marketing in retail and e-commerce. Retail and e-commerce companies must compete with this benchmark to meet their goals. How can you outperform this benchmark?

Agile marketing engineering is the solution: We show you how to optimise your digital dialogue marketing successively use case after use case and increase your main KPI, such as revenue, customer retention and service experience.

What will you achieve working with us

  • Increase revenue: Make your customers more relevant offers, using context, tracking and other data.
  • Generate additional business: Remind customers automatically of abandoned shopping carts and win back otherwise lost revenue.
  • Optimise service quality: Automatically convert ugly transactional mails from your shop backend to high quality HTML mails.
  • Reactivate customers: Win back churned or inactive customers with automated reactivation campaigns.
  • Reduce costs: Save time and money with automated content processing for highly personalised communication.
  • Optimise communication: Improve your communication step by step with extensive testing.
  • Get closer to your customers: Enable branch managers to perform their own digital dialogue marketing with local offers.
  • Strengthen customer retention: Execute automated loyalty campaigns (such as coupons), adjusted to the current customer status.

Customers

Download & contact

Would you like to learn more about marketing engineering for retail and e-commerce? Request our report now! Just click on the cover and fill in the form. Or get in contact with our experts!

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